Parent Advice and Support

First Response Child Protection

If your call is about:
Get in touch with:
A child protection or safeguarding concern where you are aware of a serious problem and are worried that a child is suffering or is at risk from suffering harm
a child is living in circumstances where maltreatment is resulting in a lack of safe and effective care or an impairment of their health and development.

The First Response Service immediately

Free phone: 0800 1313 126
(Monday to Thursday, 8:30am-5:00pm and Friday 8:30am-4:30pm)


In an emergency outside office hours, please telephone 0845 6042 886 or email


Please find below a link to advice for parents about alcohol misuse and support:

Domestic Violence